You can get answers to practically all of your questions at our FAQ page.
Simply click on a specific tab to get detailed information
 
 
How do I pay the service fees?
What should I do when the payment failed?
Can I use wire transfer to pay off the service fee?
 
How do I pay the service fees?
Webhard adopts advance payment by a credit card for paid users. Once registered for paid user, renewing the membership (repayment), or changing the capacity, you can directly pay off the service fees via a credit card with credit card approval in real time depending on the capacity and renewal period you select.

What should I do when the payment failed?
If you could not complete the payment-related process due to payment failure, log in to Webhard, and carry out the payment process again via the Payment Information Inquiry/Update menu. Once the payment completed, you can use the services right away.
In case where it happens during the new registration or during the switching of services from free of charge to charge, try out the payment again in consideration of the followings:

- For the new registration: Log in to the Webhard main page by entering the user ID and password you applied   for the initial registration, then it will bring you to the page where you can make the payment again.
  In the display, enter the payment information again and make the payment to finish the new registration.

- For switchover to charge service: After entering the user ID and password o n the Webhard main page, select <Conversion to Pay service> to apply for switchover and to complete the registration.

Can I use wire transfer to pay off the service fee?
The payment is available only via credit cards in advance. Please note that auto pay
(wire transfer) is not supported for the time being.


Terms & Conditions | Privacy Policy | Partners | Affiliate | Sitemap

Logo and Copyright