What is the Webhard Privacy Policy?

The Webhard Privacy Policy is the principle abided by Webhard regarding its members’ privacy protection, which involves protecting the right and benefit of Webhard members to ensure that they are able to use the services in a secured manner.
Webhard requires necessary information at a minimum for the appropriate provision of the services, and such personal information collected from its members is taken very seriously.
Webhard does not share personally identifiable information of its members with any third party without the members’ consent or unless compelled by applicable laws, and always exerts its best not to disclose such personal information outside; following Privacy Policy is being practiced.



Why was Webhard Privacy Policy formulated?

The Webhard Privacy Policy is aimed at helping its members use the Webhard services in more secure and convenient manner on the basis of trust with respect to the collection and handling of personal information and the rights of users.


What type of member information is collected and how is used?

The personal information that the member provides is collected and used only to provide the optimized services fit for each Webhard member.
First, in order to use the Webhard services, Webhard basically demands your real name, title(gender), City, Province, Country, Occupation, address, zip code, contact phone number, email address, user account (ID), and password. Also for the paid service Webhard demand the number, PW, Expiration date of your credit-card.
Furthermore, in order to provide the more advanced and special services, we may conduct individual or collective surveys to collect the additional information on the basis of members’ voluntary participation and consent, or may notify the members of the service changes via email.
In principle, the gathered personal information is not used for any other purposes than the original purpose.
However, except when members consent, or under the following circumstances:
1) There is a particular provision prescribed in the applicable laws or statutes.
2) It is necessary for late payment settlement.
3) There is a need to provide the information in personally unidentifiable format for statistical research, academic research or market research only, if any.



How long is personal information retained?

Member’s personal information is managed and protected by Webhard while they use the services as a Webhard service member, and the information is immediately after it serves its purpose.
However, if there is consent from the member or a specific provision prescribed by applicable laws, it shall be exempted.

Under what circumstances is personal information disclosed?

Personal information may be disclosed and shared with the third parties if it has enough justifiable reasons to decide to disclose the personal information of a member, who violates any of the Terms and Conditions of Service, does legal damage to others by the use of the Webhard services, or conducts an offense against public morals and manners, on the purpose of taking a legal action against him or her.
And, Webhard may share the members’ personal information with the business partners (affiliate companies) so as to provide better services to its members. In such a case, Webhard will seek for your consent before it collects and provides the necessary information.



How are cookies operated and used?

As a way to provide the optimized and high quality services to each user, Webhard may use ‘cookies’ in order to save the information about the member. A cookie, which is a tiny data packet to be sent to the user‘s browser by HTTP server (a website hosting server), is saved in your PC hard drive. The members should allow cookies to use the Webhard services,
Webhard uses cookies to identify the member and find out the member information about the account (user ID) and Webhard service storage capacity through the information stored in Webhard service equipment.
Surely, each of members has the right of selecting cookies. The member can allow all the cookies by selecting the applicable option on the web browser. The member can go through individual steps of the confirmation whenever cookies are saved. Or, she or he can refuse to save cookies. But, if you reject to save cookies, the Webhard services are not available.



What are the technical, managerial measures Webhard are taking to prevent personal information effluence?

Webhard minimizes the number of personal information administrator to protect the members’ privacy. And Webhard continues to educate the concerned administrators for inspiration and development of countermeasures to protect private information effluence.
Besides, Webhard technically acquires and operates cutting-edge equipment and security solutions in order to prevent outsider’s hacking or burglary.
Since the personal information of the members is protected by the password, the members can only manage their user ID.
Therfore, when the computer is shared with other people, or the member use the services in a public place, the member shall completely log out and close the browser when the member finishes using the services. In this way, the personal information can be protected from information effluence in a public place.



How to read, correct, delete personal information and to withdraw consent?

Members can view their personal information anytime and request correcting of any errors. Members can always agree with or turn down Webhard's request to use or offer any personal information to third parties. Webhard shall immediately process the necessary measures. In addition, when any member uses the Webhard website (URL: http://www.webhard.net) as a way to have errors corrected, the member should login and update the general information in the Member Information Update menu.
When such a request is done via email, a member can send an application for updating to the Customer Center within the Webhard homepage (URL: http://www.webhard.net). If a member wishes to withdraw membership, login and then apply for membership termination via the Membership Withdrawal menu. Or, email the member information including the name, user ID, email address, and contact number to Webhard email address. Webhard will then process it after confirming the information.
Note that when a member sends the application by email, the member must use the email address registered with the account.



How is Privacy Policy amended?

Webhard may change the Webhard Privacy Policy when there is an amendment to applicable laws and ordinances, or there is a need for an amendment in order to provide better services to the members. If it determines to amend the Webhard Privacy Policy, it shall be noticed to the members.



What you need to keep in mind to product your privacy!

Members who own a user ID and password, should strictly manage the userID and password.
In addition, the separate personal information requested from and provided to any events, clubs, or other service registration requiring membership, which are not hosted by Webhard, within the Webhard services shall be exclusively managed and used by a separate, independent operator. Webhard shall not be liable for the use and management of such separate personal information. Please be cautious to provide the personal information and make consent with the independent operator.



Introduction to commissioned handling of personal information

The company is deputed to handle personal information as follows to effectively provide services to customers.

-> Webhard Customer Center : LBHunet, Co., Ltd.

  • [Contact detail: 1544-7003]
  • - Customer consultation
  • - Process Opening & Handling problems (carried out by the company or its affiliates)
  • - Service satisfaction survey
  • - Membership management and personal identification based on the use of membership services
  • - Delivery of information for advertisement such as public notices and events


Use of personal information and third-party consent

We do not use and provide your personal information beyond the range of notification at entry form, terms of use and agreement of handling personal information. Especially, we must take care of your personal information such a situation : Provide to third party. Purpose, item, recipient and period of information are as below.

Recipient Purpose Item Period of using
visa Credit payment(who select credit-only) Customer name, Contact number, Amount, Card number, Card name, Valid thru Use from provision of information to termination or cancellation of, contract. Discard immediately. Store information in case of related Act, according to laws.
jbc
master
diners
discover


Terms of Use
  • 1)A customer may access or change his/her personal information retained by LG Uplus, information regarding the LG Uplus' use and provision history of the personal information, details of consent to collect/use/provide the personal information. When any correction or deletion is deemed necessary due to an error in the personal information or expiration of the retention period, LG Uplus shall take appropriate action promptly.
  • 2)A customer may visit a store directly managed by LG Uplus or an agency which has a consignment contract with LG Uplus, and request access to their personal information or relevant certificate. However, the accessible information may be limited based on the location visited by the customer
  • 3)A customer may access or change the online subscription information directly from the homepage by clicking "Edit Member Information" on the homepage. A customer may also access or change their information by using the Cyber Customer Service Center online inquiry or calling the Customer Service Center (Webhard™ customer service center 1544-7003), or sending an email to the webmaster, in response to which LG Uplus shall promptly take all necessary action.
  • 4)When an agent of a customer personally visits and requests access to the customer's personal information or issuance of a relevant certificate, LG Uplus may verify the validity of the agent by requesting the agent to provide necessary documents to verify the existence of a legally enforceable principal-agent relationship between the agent and his/her principal, such as a power of attorney, certificate of seal of the agent, identification of the agent, etc.
  • 5)When a customer requests a correction to an error in his/her personal information, LG Uplus shall not use or provide such information until it is corrected
  • 6)In the case LG Uplus has already provided the customer's personal information containing an error to a third party, it shall promptly inform the third party with the corrected information
  • 7)A customer shall provide his/her accurate and current personal information. In the case any changes occur in the information, the customer shall inform LG Uplus of such changes. In the case a customer intentionally provides incorrect information or does not inform LG Uplus of any changes in their personal information, the customer shall be held liable for any and all consequences that may result from such action.
  • 8)If a customer steals and uses, or infringes another's personal information, or provides false information, the customer's service and subscription may be terminated, and the customer may further be penalized under relevant laws and regulations.

In the case a customer's actions regarding his/her personal information, such as repeated requests for access to or provision of personal information, disrupts or has the potential to disrupt LG Uplus' ordinary business operations, or incurs material cost due to the volume of the information, LG Uplus may delay or refuse the customer's request, or charge the customer for the costs incurred (e.g., copying expenses, etc.).



Contact for personal information management

Name : Joonsoon Cho
Department : IT
Office number : 1544-0010
Email address : Privacy@lguplus.co.kr


What is the Webhard Privacy Policy?

The Webhard Privacy Policy is the principle abided by Webhard regarding its members’ privacy protection, which involves protecting the right and benefit of Webhard members to ensure that they are able to use the services in a secured manner.
Webhard requires necessary information at a minimum for the appropriate provision of the services, and such personal information collected from its members is taken very seriously.
Webhard does not share personally identifiable information of its members with any third party without the members’ consent or unless compelled by applicable laws, and always exerts its best not to disclose such personal information outside; following Privacy Policy is being practiced.



Why was Webhard Privacy Policy formulated?

The Webhard Privacy Policy is aimed at helping its members use the Webhard services in more secure and convenient manner on the basis of trust with respect to the collection and handling of personal information and the rights of users.


What type of member information is collected and how is used?

The personal information that the member provides is collected and used only to provide the optimized services fit for each Webhard member.
First, in order to use the Webhard services, Webhard basically demands your real name, title(gender), City, Province, Country, Occupation, address, zip code, contact phone number, email address, user account (ID), and password. Also for the paid service Webhard demand the number, PW, Expiration date of your credit-card.
Furthermore, in order to provide the more advanced and special services, we may conduct individual or collective surveys to collect the additional information on the basis of members’ voluntary participation and consent, or may notify the members of the service changes via email.
In principle, the gathered personal information is not used for any other purposes than the original purpose.
However, except when members consent, or under the following circumstances:
1) There is a particular provision prescribed in the applicable laws or statutes.
2) It is necessary for late payment settlement.
3) There is a need to provide the information in personally unidentifiable format for statistical research, academic research or market research only, if any.



How long is personal information retained?

Member’s personal information is managed and protected by Webhard while they use the services as a Webhard service member, and the information is immediately after it serves its purpose.
However, if there is consent from the member or a specific provision prescribed by applicable laws, it shall be exempted.

Under what circumstances is personal information disclosed?

Personal information may be disclosed and shared with the third parties if it has enough justifiable reasons to decide to disclose the personal information of a member, who violates any of the Terms and Conditions of Service, does legal damage to others by the use of the Webhard services, or conducts an offense against public morals and manners, on the purpose of taking a legal action against him or her.
And, Webhard may share the members’ personal information with the business partners (affiliate companies) so as to provide better services to its members. In such a case, Webhard will seek for your consent before it collects and provides the necessary information.



How are cookies operated and used?

As a way to provide the optimized and high quality services to each user, Webhard may use ‘cookies’ in order to save the information about the member. A cookie, which is a tiny data packet to be sent to the user‘s browser by HTTP server (a website hosting server), is saved in your PC hard drive. The members should allow cookies to use the Webhard services,
Webhard uses cookies to identify the member and find out the member information about the account (user ID) and Webhard service storage capacity through the information stored in Webhard service equipment.
Surely, each of members has the right of selecting cookies. The member can allow all the cookies by selecting the applicable option on the web browser. The member can go through individual steps of the confirmation whenever cookies are saved. Or, she or he can refuse to save cookies. But, if you reject to save cookies, the Webhard services are not available.



What are the technical, managerial measures Webhard are taking to prevent personal information effluence?

Webhard minimizes the number of personal information administrator to protect the members’ privacy. And Webhard continues to educate the concerned administrators for inspiration and development of countermeasures to protect private information effluence.
Besides, Webhard technically acquires and operates cutting-edge equipment and security solutions in order to prevent outsider’s hacking or burglary.
Since the personal information of the members is protected by the password, the members can only manage their user ID.
Therfore, when the computer is shared with other people, or the member use the services in a public place, the member shall completely log out and close the browser when the member finishes using the services. In this way, the personal information can be protected from information effluence in a public place.



How to read, correct, delete personal information and to withdraw consent?

Members can view their personal information anytime and request correcting of any errors. Members can always agree with or turn down Webhard's request to use or offer any personal information to third parties. Webhard shall immediately process the necessary measures. In addition, when any member uses the Webhard website (URL: http://www.webhard.net) as a way to have errors corrected, the member should login and update the general information in the Member Information Update menu.
When such a request is done via email, a member can send an application for updating to the Customer Center within the Webhard homepage (URL: http://www.webhard.net). If a member wishes to withdraw membership, login and then apply for membership termination via the Membership Withdrawal menu. Or, email the member information including the name, user ID, email address, and contact number to Webhard email address. Webhard will then process it after confirming the information.
Note that when a member sends the application by email, the member must use the email address registered with the account.



How is Privacy Policy amended?

Webhard may change the Webhard Privacy Policy when there is an amendment to applicable laws and ordinances, or there is a need for an amendment in order to provide better services to the members. If it determines to amend the Webhard Privacy Policy, it shall be noticed to the members.



What you need to keep in mind to product your privacy!

Members who own a user ID and password, should strictly manage the userID and password.
In addition, the separate personal information requested from and provided to any events, clubs, or other service registration requiring membership, which are not hosted by Webhard, within the Webhard services shall be exclusively managed and used by a separate, independent operator. Webhard shall not be liable for the use and management of such separate personal information. Please be cautious to provide the personal information and make consent with the independent operator.



Introduction to commissioned handling of personal information

The company is deputed to handle personal information as follows to effectively provide services to customers.

-> Webhard Customer Center : LBHunet, Co., Ltd.

  • [Contact detail: 1544-7003]
  • - Customer consultation
  • - Process Opening & Handling problems (carried out by the company or its affiliates)
  • - Service satisfaction survey
  • - Membership management and personal identification based on the use of membership services
  • - Delivery of information for advertisement such as public notices and events


Use of personal information and third-party consent

We do not use and provide your personal information beyond the range of notification at entry form, terms of use and agreement of handling personal information. Especially, we must take care of your personal information such a situation : Provide to third party. Purpose, item, recipient and period of information are as below.

Recipient Purpose Item Period of using
visa Credit payment(who select credit-only) Customer name, Contact number, Amount, Card number, Card name, Valid thru Use from provision of information to termination or cancellation of, contract. Discard immediately. Store information in case of related Act, according to laws.
jbc
master
diners
discover


Terms of Use
  • 1)A customer may access or change his/her personal information retained by LG Uplus, information regarding the LG Uplus' use and provision history of the personal information, details of consent to collect/use/provide the personal information. When any correction or deletion is deemed necessary due to an error in the personal information or expiration of the retention period, LG Uplus shall take appropriate action promptly.
  • 2)A customer may visit a store directly managed by LG Uplus or an agency which has a consignment contract with LG Uplus, and request access to their personal information or relevant certificate. However, the accessible information may be limited based on the location visited by the customer
  • 3)A customer may access or change the online subscription information directly from the homepage by clicking "Edit Member Information" on the homepage. A customer may also access or change their information by using the Cyber Customer Service Center online inquiry or calling the Customer Service Center (Webhard™ customer service center 1544-7003), or sending an email to the webmaster, in response to which LG Uplus shall promptly take all necessary action.
  • 4)When an agent of a customer personally visits and requests access to the customer's personal information or issuance of a relevant certificate, LG Uplus may verify the validity of the agent by requesting the agent to provide necessary documents to verify the existence of a legally enforceable principal-agent relationship between the agent and his/her principal, such as a power of attorney, certificate of seal of the agent, identification of the agent, etc.
  • 5)When a customer requests a correction to an error in his/her personal information, LG Uplus shall not use or provide such information until it is corrected
  • 6)In the case LG Uplus has already provided the customer's personal information containing an error to a third party, it shall promptly inform the third party with the corrected information
  • 7)A customer shall provide his/her accurate and current personal information. In the case any changes occur in the information, the customer shall inform LG Uplus of such changes. In the case a customer intentionally provides incorrect information or does not inform LG Uplus of any changes in their personal information, the customer shall be held liable for any and all consequences that may result from such action.
  • 8)If a customer steals and uses, or infringes another's personal information, or provides false information, the customer's service and subscription may be terminated, and the customer may further be penalized under relevant laws and regulations.

In the case a customer's actions regarding his/her personal information, such as repeated requests for access to or provision of personal information, disrupts or has the potential to disrupt LG Uplus' ordinary business operations, or incurs material cost due to the volume of the information, LG Uplus may delay or refuse the customer's request, or charge the customer for the costs incurred (e.g., copying expenses, etc.).



Contact for personal information management

Name : Park Chan hyun
Department : Softnetwork Biz Unit
Office number : 070-4080-6953
Email address : arian@lguplus.co.kr


What is the Webhard Privacy Policy?

The Webhard Privacy Policy is the principle abided by Webhard regarding its members’ privacy protection, which involves protecting the right and benefit of Webhard members to ensure that they are able to use the services in a secured manner.
Webhard requires necessary information at a minimum for the appropriate provision of the services, and such personal information collected from its members is taken very seriously.
Webhard does not share personally identifiable information of its members with any third party without the members’ consent or unless compelled by applicable laws, and always exerts its best not to disclose such personal information outside; following Privacy Policy is being practiced.



Why was Webhard Privacy Policy formulated?

The Webhard Privacy Policy is aimed at helping its members use the Webhard services in more secure and convenient manner on the basis of trust with respect to the collection and handling of personal information and the rights of users.


What type of member information is collected and how is used?

The personal information that the member provides is collected and used only to provide the optimized services fit for each Webhard member.
First, in order to use the Webhard services, Webhard basically demands your real name, title(gender), City, Province, Country, Occupation, address, zip code, contact phone number, email address, user account (ID), and password. Also for the paid service Webhard demand the number, PW, Expiration date of your credit-card.
Furthermore, in order to provide the more advanced and special services, we may conduct individual or collective surveys to collect the additional information on the basis of members’ voluntary participation and consent, or may notify the members of the service changes via email.
In principle, the gathered personal information is not used for any other purposes than the original purpose.
However, except when members consent, or under the following circumstances:
1) There is a particular provision prescribed in the applicable laws or statutes.
2) It is necessary for late payment settlement.
3) There is a need to provide the information in personally unidentifiable format for statistical research, academic research or market research only, if any.



How long is personal information retained?

Member’s personal information is managed and protected by Webhard while they use the services as a Webhard service member, and the information is immediately after it serves its purpose.
However, if there is consent from the member or a specific provision prescribed by applicable laws, it shall be exempted.

Under what circumstances is personal information disclosed?

Personal information may be disclosed and shared with the third parties if it has enough justifiable reasons to decide to disclose the personal information of a member, who violates any of the Terms and Conditions of Service, does legal damage to others by the use of the Webhard services, or conducts an offense against public morals and manners, on the purpose of taking a legal action against him or her.
And, Webhard may share the members’ personal information with the business partners (affiliate companies) so as to provide better services to its members. In such a case, Webhard will seek for your consent before it collects and provides the necessary information.



How are cookies operated and used?

As a way to provide the optimized and high quality services to each user, Webhard may use ‘cookies’ in order to save the information about the member. A cookie, which is a tiny data packet to be sent to the user‘s browser by HTTP server (a website hosting server), is saved in your PC hard drive. The members should allow cookies to use the Webhard services,
Webhard uses cookies to identify the member and find out the member information about the account (user ID) and Webhard service storage capacity through the information stored in Webhard service equipment.
Surely, each of members has the right of selecting cookies. The member can allow all the cookies by selecting the applicable option on the web browser. The member can go through individual steps of the confirmation whenever cookies are saved. Or, she or he can refuse to save cookies. But, if you reject to save cookies, the Webhard services are not available.



What are the technical, managerial measures Webhard are taking to prevent personal information effluence?

Webhard minimizes the number of personal information administrator to protect the members’ privacy. And Webhard continues to educate the concerned administrators for inspiration and development of countermeasures to protect private information effluence.
Besides, Webhard technically acquires and operates cutting-edge equipment and security solutions in order to prevent outsider’s hacking or burglary.
Since the personal information of the members is protected by the password, the members can only manage their user ID.
Therfore, when the computer is shared with other people, or the member use the services in a public place, the member shall completely log out and close the browser when the member finishes using the services. In this way, the personal information can be protected from information effluence in a public place.



How to read, correct, delete personal information and to withdraw consent?

Members can view their personal information anytime and request correcting of any errors. Members can always agree with or turn down Webhard's request to use or offer any personal information to third parties. Webhard shall immediately process the necessary measures. In addition, when any member uses the Webhard website (URL: http://www.webhard.net) as a way to have errors corrected, the member should login and update the general information in the Member Information Update menu.
When such a request is done via email, a member can send an application for updating to the Customer Center within the Webhard homepage (URL: http://www.webhard.net). If a member wishes to withdraw membership, login and then apply for membership termination via the Membership Withdrawal menu. Or, email the member information including the name, user ID, email address, and contact number to Webhard email address. Webhard will then process it after confirming the information.
Note that when a member sends the application by email, the member must use the email address registered with the account.



How is Privacy Policy amended?

Webhard may change the Webhard Privacy Policy when there is an amendment to applicable laws and ordinances, or there is a need for an amendment in order to provide better services to the members. If it determines to amend the Webhard Privacy Policy, it shall be noticed to the members.



What you need to keep in mind to product your privacy!

Members who own a user ID and password, should strictly manage the userID and password.
In addition, the separate personal information requested from and provided to any events, clubs, or other service registration requiring membership, which are not hosted by Webhard, within the Webhard services shall be exclusively managed and used by a separate, independent operator. Webhard shall not be liable for the use and management of such separate personal information. Please be cautious to provide the personal information and make consent with the independent operator.



Use of personal information and third-party consent

We do not use and provide your personal information beyond the range of notification at entry form, terms of use and agreement of handling personal information. Especially, we must take care of your personal information such a situation : Provide to third party. Purpose, item, recipient and period of information are as below.

Recipient Purpose Item Period of using
visa Credit payment(who select credit-only) Customer name, Contact number, Amount, Card number, Card name, Valid thru Use from provision of information to termination or cancellation of, contract. Discard immediately. Store information in case of related Act, according to laws.
jbc
master
diners
discover


Contact for personal information management

Name : Park Chan hyun
Department : Softnetwork Biz Unit
Office number : 070-4080-6953
Email address : arian@lguplus.co.kr




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